Have you been able to setup your self-serve (My Account) access yet? You only need your telephone number and access to receive a text message to do so.
Using this Link to selfserve login page you can find the create account button to set it up if you haven't already.
@triandrunbikes You will need to contact the Moderators to get it fixed. Give your message a cogent title, and detailed message.. it might take a moderators up to 48 hours to get back to you based on their workload.
