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Great Neighbour / Super Voisin

Account disabled

 
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Mayor / Maire

Re: Account disabled

@Msand4683  Was your renewal last night? Can you log in? Have you been away?

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Mayor / Maire

Re: Account disabled

@Msand4683 please elaborate. Is this your cycle renewal date. If everything is working as normal, ignore the message. It's the normal PM renewal process. It will disappear at 6 am est, the day of The new cycle.

If your account has actually been disabled, please elaborate. Thanks.

 

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Mayor / Maire

Re: Account disabled

@Msand4683 

If you mean "account disabled" = expired or suspended, you need to add enough fund to pay your plan fee and click on the reactivate button to get your phonw working again.

 

We need more info.