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Model Citizen / Citoyen Modèle

☹️☹️☹️NOW THIS.....IS TOTALLY INAPPROPRIATE....COULD THIS PERSON BE BANNED PLEASE?☹️☹️☹️

See pic....link is in pic so is not clickable. 


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Accepted Solutions
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Model Citizen / Citoyen Modèle

Re: ☹️☹️☹️NOW THIS.....IS TOTALLY INAPPROPRIATE....COULD THIS PERSON BE BANNED PLEASE?☹️☹️☹️


@OKA6 wrote:

already reported and moderator team replied


Here is MY reply from moderator....thanks....quick service!

 

Thanks for bringing this to our attention. By reporting this, we have been able to identify the username and its associated IP address, so it's been banned already and this inappropriate and unsolicited type of message is no longer being delivered as a private message to any Community member.

 

Keep in mind that your privacy is our number one priority. No personal information has been obtained by any person. This message was randomly sent to different Community member, as the only visible information in the Community is your username (no email address, telephone number or anything else is displayed in any profile).

 

The situation has been contained already, by banning this and other associated profiles. We kindly ask you to ignore and delete such message. If it happens again (as we cannot control what people sends in a message) we kindly ask you to report it and let us know so we can take appropriate actions.

 

[Not the actual solution but best info for anyone with the issue ..........  Luddite]

View solution in original post


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Model Citizen / Citoyen Modèle

Re: ☹️☹️☹️NOW THIS.....IS TOTALLY INAPPROPRIATE....COULD THIS PERSON BE BANNED PLEASE?☹️☹️☹️

Look at this...just signed up too. 

 

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Mayor / Maire

Re: ☹️☹️☹️NOW THIS.....IS TOTALLY INAPPROPRIATE....COULD THIS PERSON BE BANNED PLEASE?☹️☹️☹️

You should report the spam mail to a moderator.

If you are having trouble with your services, the next step is to contact a moderator. Here is the link to create a ticket through SIMon:


https://www.publicmobile.ca/en/bc/get-help ->Click on Chat with Simon -  on the line "ask me something" write "moderator" -> then click on "account specific question" -> afterward click on "no, I want a human" -> finally you will see an answer "submit a ticket Click me!"

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Mayor / Maire

Re: ☹️☹️☹️NOW THIS.....IS TOTALLY INAPPROPRIATE....COULD THIS PERSON BE BANNED PLEASE?☹️☹️☹️

Thanks for sharing. You got Oracles' attention.

 

Best to report the private message. See bottom left of message.

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Oracle

Re: ☹️☹️☹️NOW THIS.....IS TOTALLY INAPPROPRIATE....COULD THIS PERSON BE BANNED PLEASE?☹️☹️☹️

Just send the mods a private message with the user name.

 

 

There were a couple bots that sent the spam messages from a couple Ip addresses. 

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Oracle

Re: ☹️☹️☹️NOW THIS.....IS TOTALLY INAPPROPRIATE....COULD THIS PERSON BE BANNED PLEASE?☹️☹️☹️

@iPhoneUserjust report them,  There has been a rush of these messages over the last couple of days not sure if PM can do something to prevent this accounts from signing up but should look into it.


* I am happy to help, but I am not a MOD please do not include any personal info in a private message to me, click the "?" in the bottom right to create a trouble ticket *
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Mayor / Maire

Re: ☹️☹️☹️NOW THIS.....IS TOTALLY INAPPROPRIATE....COULD THIS PERSON BE BANNED PLEASE?☹️☹️☹️

No much PM can do to prevent spammer from get an community account.

If there is a few days wait time before letting member to post, what if those with account issues.

PM can check email address against PM account database.  But it will not be pretty.

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Deputy Mayor / Adjoint au Maire

Re: ☹️☹️☹️NOW THIS.....IS TOTALLY INAPPROPRIATE....COULD THIS PERSON BE BANNED PLEASE?☹️☹️☹️

Cannot tolerate this type of behaviour. PM should ban these individuals.

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Good Citizen / Bon Citoyen

Re: ☹️☹️☹️NOW THIS.....IS TOTALLY INAPPROPRIATE....COULD THIS PERSON BE BANNED PLEASE?☹️☹️☹️

Hi,

 

I just received the same message but different user

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Model Citizen / Citoyen Modèle

Re: ☹️☹️☹️NOW THIS.....IS TOTALLY INAPPROPRIATE....COULD THIS PERSON BE BANNED PLEASE?☹️☹️☹️


@ShawnC13 wrote:

@iPhoneUserjust report them,  There has been a rush of these messages over the last couple of days not sure if PM can do something to prevent this accounts from signing up but should look into it.




 I know they can’t be prevented but perhaps new sign ups to the community should be held back until a Oracle releases it. Like  first 5 posts are in moderation before they are released. But it should be swift to ban. And yes I know it should be controlled by IP address but likely a banned user will reappear right away. 

 

I did report it to a moderator.