Top Contributors 2023

[J_PM]

Hey Community, 

Thank you to everyone who contributed to the great conversations this month! 

We'd like to encourage community members to congratulate other members and share comments under this thread. However, we will keep the Top Contributors announcement featured.

Thanks again for all your amazing support😁! 

- Public Mobile Team 

[Yummy]

Nothing on My Rewards, yet.

And I do not see a point of these announcement as they Never list WHO was top 2, next 7 following by 8???
What is the point of these announcement anyway?????

Same with 'solutions'; customers do not search for solutions; they just post and post and post the same questions all over again and again.

I do not complain 😎. It lowers my renewal fee so please ask the same questions every day...

[kaytus]

congrats all support

[dabr]

@darlicious    Yep, nothing in self serve for October right now.   Perhaps PM is making up for, umm, some glitch over the last couple of months or so?  😏

[darlicious]

October 2022 Top Contributors

I see the community has received their badges for last month's contributions and participation but no rewards have been added to our accounts as per the usual timing and may contribute to the rewards being messed up within members accounts. Members may want to take a screenshot of their rewards accounts in case this happens so they have some proof when arguing with a CSA about their community rewards possibly disappearing?

I also found it interesting the lowered rewardees for October given the amount of solutions the community helped with unless this is due to one members prolific monthly solutions total that is nearly half of all solutions? Nonetheless great job everyone for your continued help with other customers problems in October. From the official announcement that should be pinned to the landing page>> @J_PM << here are the stats for October....

A big congrats to the 2 Community members who earned the Top 1% Reward. The daily work of these awesome folks is truly amazing!

And a big shout out as well to the 7 members who earned the Top 5% Reward and the 8 members who were in the Top 10%! Their contributions to the Community should not go unnoticed.

Together, the Community members in the top 1%, 5% and 10% had a total of 738  accepted solutions in October. Thank you all for your amazing work!

>>And yes there is a question to be answered in this post?!! 😁🤔

Edit:

Abyssed and pissed....sigh whaddya gonna do?😔 I never did get an answer to my question?

[danielj]

Congratulations to all the September 2022 contributors. Let us continue to strive for the community and Public Mobile to improve as a whole.

[BKNS27]

Congrats to all top contributors!

[umnikke8]

Twice now I've received Top 50% badge and $2 reward, according to the rewards documentation, thats wrong.

[Community_QA]

Congrats all winners!! You all worked hard 👍

[messenabout]

I haven't felt like such a winner lately with all the crap I'm dealing with PM. I've been here for over 3 years and for the first two years and 10 months or so I never had to contact them about anything. I loved that about PM. Now I am here all the time trying to deal with customer service. Hopefully it gets back to the way it used to be because I want to stay here.

[messenabout]

You have to watch everything they do these days. I've been with PM for over 3 years now and for the first two years and 10 months I never had to contact anyone about anything. It seems like a completely different company now for some reason. A lot of my frustration has to do with the my account page which is completely bogus.

[messenabout]

I totally agree that a glitch is a glitch. It just seems that on the PM site there is too many of them. And some of them are more than just a glitch. They should get it right before they put it up. And what was wrong with the old format? It was simple, easy to use and straightforward.

Hope you get yours figured out.

[danielj]

Congratulations to all the August 2022 contributors. Let us continue to strive for the community and Public Mobile to improve as a whole.

[JL9]

Yes I second, third and fourth that lol

[softech]

Congrats everyone !!! 

Yes, hoping to see more fixes for My Account and will see less posts but more happy customers  🙂

[esjliv]

Congrats and Thank you to all Awardees and Contributors!!

Here is hoping My Account gets a New New Upgrade with the tweaks needed soon (or ongoing) with now nearly 2 months in. 🤞

[darlicious]

Congratulations everyone on a job well done. 2 months in a row with 900+ solutions by under 20 dedicated members of the community. Is this an indication of the success of the new community model of having a dedicated "Get Support" board and an ad hoc catch-all used to resemble a "Lounge" board? Or does this just show the success of members who just point the way towards customer support? Makes me wonder just how many solutions were exactly that? And how many solutions were actually achieved by problem solving without the need of customer support? 🤔

Or....

👉👉All customer support is online 👈👈

👉1-with community members and customers here on the public forum, or

👉2-with customer support (CSA) through private messaging: 2 methods found here, 

👉https://www.publicmobile.ca/en/on/get-help/articles/contact-an-agent

[Outdoorsman]

Congratulations and a big thanks to all who help out in the community !!

[porcupine]

wow congrats great job

[danielj]

@esjliv August rewards may not yet been applied but the period to contribute towards them has ended. If I personally received any myself or not, I wish the best to everybody especilly the ones that step up and contribute to the communite. Hope we all continue to strive to move the community and Public Mobile in a positive direction.

[JL9]

Good point as they seem to lag sometimes for months so have to keep your eyes peeled for sure

[umnikke8]

I glitch is still a glitch, positive or negative. Next time it could go wrong in a way that's not even detectable. Just pointing it out for Public to keep looking at, as badges may still not be working properly.

[esjliv]

---

@umnikke8 wrote:

@esjliv If the July badge applies to my August bill, the reward doesn't match the badge. And with no...

---

@umnikke8  - if you received $2 off your bill in August 11th renewal, and should have received $1 (being at Top 50%), I believe you were provided a double reward. Just nod and accept it; a glitch in your favour.

[umnikke8]

@esjliv If the July badge applies to my August bill, the reward doesn't match the badge. And with no...

[esjliv]

Hi @umnikke8 ,

This July 2022 - Top 50% badge you see in your profile, would have been applied to your August renewal. So that makes sense.

Perhaps, in June your contribution level was not eligible for any community reward.

@danielj - I don't believe August community rewards have been applied yet. 🙂  Check My Rewards accounts around the 6-7th of the month to see if any are applied at that time.

[danielj]

Congratulations to all the August 2022 contributors. Let us continue to strive for the community and Public Mobile to improve as a whole.

[umnikke8]

I'm still confused. A July badge has appeared, no June, but a reward for a different community level appeared on my Aug 11 payment, before the announcement for July and nothing showing in my rewards account for next cycle.

[hTideGnow]

Thanks @J_PM 

Yeah.. i see the Jun badge already.  Thanks for the work Team PM!!

[J_PM]

@hTideGnow 

Good News! The badges are up and running again. Expect June and July to be added shortly. 

Thank you!

[Community_QA]

Why they have to lock the announcment post? yes, some people congrats other and got 10 bravos.. so??

[esjliv]

---

@danielj wrote:

Congratulations to all the August 2022 contributors. Let us continue to strive for the community and Public Mobile to improve as a whole.

---

---

---

Oh, this announcement is actually for July contributors and awardees @danielj 😀

August has not been awarded yet.

Congrats and thank you to July contributors and awardees!