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gpixel4
Mayor / Maire

Re: difficulty logging in (I have ordered SIM card and now want to activate it)

Cha-ching! You've just successfully referred a friend to Public Mobile, way to go!

fdrcamb519
Deputy Mayor / Adjoint au Maire

Re: difficulty logging in (I have ordered SIM card and now want to activate it)

@zhbb 


@zhbb wrote:

I have created an account and ordered a SIM card. Now I need to log into my account to activate it, but have difficulty logging in.
I tried many times, at different times and browsers, cleared cash/ history and each time received this error:
"Sorry, your login attempt failed. Please try again."
I pressed "Forgot password" to reset the password but receive this error:
Sorry, we’re unable to verify your email address.

ALL help gates ask for my public mobile number that I don't have at this point!

This is really disappointing!
I appreciate any help.


Welcome to Public Mobile, we are here to help.

Naepalm
Mayor / Maire

Re: difficulty logging in (I have ordered SIM card and now want to activate it)

@gpixel
thanks for referring me 😜
gpixel4
Mayor / Maire

Re: difficulty logging in (I have ordered SIM card and now want to activate it)

@Naepalm nooooo!

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