04-06-2024 05:04 PM
It is not fair that it is a 2-tier system where some customers get better rewards than others.
First contact Public Mobile about this then file your complaints with CCTS,
Here is a reddit post about the actions you can take against Public Mobile
https://old.reddit.com/r/PublicMobile/comments/1bwawjr/protest_against_public_mobile/
04-08-2024 03:57 PM
Keep speaking for the corporation who doesn't care about you.
04-08-2024 02:35 PM - edited 04-08-2024 02:43 PM
@Bunnyhop I am still quite disturbed by the way Telus implemented this change with no warning thus precluding voluntary changeover with a decent transition award. Telus WILL NOT return to the legacy rewards. The best you can hope for is a decent block of points instead of the data bonus.
So we must all just:
OR jump off the Telus ship and sail away
04-06-2024 08:30 PM
@Bunnyhop Only way PM would consider bringing it back to the old loyalty rewards is if every PM customer jumped ship to the competition for the same similar plan . And pull the rug from out underneath them , like they did to the long time loyal customers . That would cheer me up .
04-06-2024 06:14 PM
No they need to bring back the old rewards to fix the situation not by making it worse for everyone involved.
04-06-2024 05:52 PM
hi @Bunnyhop I think PM sees that it is unfair there are 2 tiers rewards with different users. They listen and they action accordingly. Hence they kill the old one and make everyone on the new one
Don't get upset, every business make change to reward, no one should think they can keep the same rewards forever