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Good Citizen / Bon Citoyen

wrong info when I call on others phone

I have an issue with my number. if I call someone on cell phone, it shows I am from brampton and if I call on land line number it shows long distance call. It is very annoying as people dont pick my phone. please help to fix this issue.

Mayor / Maire

Re: wrong info when I call on others phone

Public Mobile has nothing to do with this, the carrier exchange is assigned by the Canadian Numbering Administrator (Government agency, CRTC)

 

You can look up your phone number here:

http://cnac.ca/data/COCodeStatus_NPA289.htm

http://cnac.ca/data/COCodeStatus_NPA365.htm

http://cnac.ca/data/COCodeStatus_NPA905.htm

 

Or if you post the carrier area code and exchange we can validate it

But I suspect you are using a Brampton number

 


@simranwings wrote:

I have an issue with my number. if I call someone on cell phone, it shows I am from brampton and if I call on land line number it shows long distance call. It is very annoying as people dont pick my phone. please help to fix this issue.


 

Good Citizen / Bon Citoyen

Re: wrong info when I call on others phone

I am not able to understand which code I can post. I live in woodbridge. please help

Good Citizen / Bon Citoyen

Re: wrong info when I call on others phone

 998  TELUS MOBILITY   8303

 

Good Citizen / Bon Citoyen

Re: wrong info when I call on others phone

 

 

Good Citizen / Bon Citoyen

Re: wrong info when I call on others phone

Please suggest what to do? the code I mentioned is it correct? 

Great Citizen / Super Citoyen

Re: wrong info when I call on others phone

Did you port in your number. Are you attached to it? Maybe you can just change it and choose the number that is on Woodbridge?

You can change your number once per every 30 days free of charge.

Just before choosing number Google it too, just to make sure it wasn't involved in anything. I ended up once with a printer support number and was receiving calls day and night from all around world. My number was actually on an old device, not only in the manual.

Mayor / Maire

Re: wrong info when I call on others phone

@simranwings 

According to website mentioned above,

365998TELUS Mobility8303In Service

Brampton

 

 

It looks like Brampton number.  I am not an expert though....

 

You could change your number to get the correct phone number for your area.  See screenshot below.  When you click on Select your Group, you can choose your specific area number.  

 

Pasted Graphic 1.png

Oracle

Re: wrong info when I call on others phone

I think they are asking for you to give  the first 6 digits of your tel number. Ie area code  4,next 3 digits.  Those are what determine the "city" you are calling from.

 

Also was this a new number assigned to you or an old number that you were using before?

Good Citizen / Bon Citoyen

Re: wrong info when I call on others phone

it is a new number. I selected here on public mobile. so I cant change the number as it is important for my job. please advice