cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Highlighted
Great Neighbour / Super Voisin

when my phone number is changed?

Yesterday, I put an application to use the existing phone number. But I have not heard the answer yet. When can I check?
Highlighted
Mayor / Maire

Re: when my phone number is changed?


@smilecana wrote:
Yesterday, I put an application to use the existing phone number. But I have not heard the answer yet. When can I check?

Did you use [Plan and Add-Ons]--> [Change Phone Number] --> [Transfer a wireless or wireline number ] to initiated porting your phone from other carrier to PM yesterday?

If yes, login to your account.  Select the [Plan and Add-Ons] tab.  Is your ported number showing on that page?

If no, you should use above to port your number to PM.

Highlighted
Great Citizen / Super Citoyen

Re: when my phone number is changed?

If you ported your number while setting up your account, it typically switches over quite quickly. Did you input your account number from your old carrier, etc?

Need Help? Let's chat.