12-04-2018 11:48 AM - edited 01-05-2022 02:42 AM
12-04-2018 12:18 PM
If you ported your number while setting up your account, it typically switches over quite quickly. Did you input your account number from your old carrier, etc?
12-04-2018 11:57 AM - edited 12-04-2018 12:19 PM
@smilecana wrote:Yesterday, I put an application to use the existing phone number. But I have not heard the answer yet. When can I check?
Did you use [Plan and Add-Ons]--> [Change Phone Number] --> [Transfer a wireless or wireline number ] to initiated porting your phone from other carrier to PM yesterday?
If yes, login to your account. Select the [Plan and Add-Ons] tab. Is your ported number showing on that page?
If no, you should use above to port your number to PM.