cancel
Showing results for 
Search instead for 
Did you mean: 

unable to set up new account.

rogercrash11
Great Neighbour / Super Voisin

11:15am

I have been with PM for a few years now and I am trying to set up a new account for my wife and it's not working. After I enter the info needed to port her old number I keep getting "Sorry, we are unable to process this request. Please visit our online Community at publicmobile.ca/community for assistance." Can you please help me.
1 REPLY 1

Kalla_A
Retraité / Retired
Retraité / Retired

Hello @rogercrash11,

 

I am sorry to hear about that!

 

I will glad to assist you in creating your wife's account. I will be sending you a private message with the information I require to do so.

 

 

Cheers,

 

 

Kalla

Need Help? Let's chat.