05-26-2019 05:44 PM - edited 01-05-2022 05:05 AM
Is there anyway to transfer credits from one account to another?
Also, I would like to delete an account, as I am no longer using that one, how do I do that. I have a new email I'd like to assign to my current plan/account ?!
05-26-2019 06:43 PM
You will also need to contact moderator to change the initial email address for your account.
05-26-2019 05:47 PM
@hhoffman Yes, you can. But the only problem is that they will only transfer if both accounts are active. They will not transfer if you are looking to cancel/delete the account that has remaining balance. I suggest to activate that account with the cheapest $10 plan so they can transfer remaining balance to your new account.
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05-26-2019 05:46 PM - edited 05-26-2019 05:49 PM
@hhoffman wrote:Is there anyway to transfer credits from one account to another?
Also, I would like to delete an account, as I am no longer using that one, how do I do that. I have a new email I'd like to assign to my current plan/account ?!
Send a private message to moderator to transfer fund between your account. Rewards cannot be transfered - Only available fund can be transferred between accounts.
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Moderator wait time is 2 - 3 days.
Remove the autopay credit card info from your account to be canceled. Your account will be be suspended without payment. 90 days after suspension, your account will be canceled.