still no sim card

[TristanA]

Did not get my sim card 3 to 7 business days is over ??? help please 

email 

"Hello there Tristan, Public Mobile here with a quick email.

Thanks for your order on 05/17/2019. We can’t wait for you to become a part of our wireless community."

[ZfromVanC]

You can use the Public Mobile order number as a reference number on the Canada Post tracking website.

https://productioncommunity.publicmobile.ca/t5/Getting-Started/How-to-track-your-SIM-card-order/td-p...

[geopublic]

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@TristanA wrote:

Did not get my sim card 3 to 7 business days is over ??? help please 

email 

"Hello there Tristan, Public Mobile here with a quick email.

Thanks for your order on 05/17/2019. We can’t wait for you to become a part of our wireless community."

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@TristanAThe best thing to do is to notify PM and see if they can provide more info. To contact Public Mobile click here. The link sends you to the private message function and adds the moderator team as recipient for a private message. You just have to enter a title and text in the body of the message describing the problem and post. The message will be received by the moderator team and they will respond to it. You will receive the response in your private message inbox.

Moderator Hours: Monday-Friday 8 am(Eastern) to 12 am (Eastern) and Saturday, and Sunday from 8 am(Eastern) to 10 pm (Eastern).

Edit: Forgot to mention that others have suggested that if you go to the Canada Post website and enter your order number as the tracking number you should be able to track your order.

[Triguy · Accepted solution]

It can take up to ten business days.  If you still have not received then contact a moderator.

you can send a private message to the Moderators by clicking here. You’ll need to be logged in to your Community account for the link to work.