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Good Citizen / Bon Citoyen

setting up voice mail message

hello all, i would like to know how do we set up a voice mail?

 

It does give me an option to record the voice mail, but i do not want a recorded voicemail. 

 

I want it to say "you have reached the voice mail number (647-999-9999)" as an example. How do i make it say my voice mail number instead of my recorded voice.

 

Please and thank you!!

Mayor / Maire

Re: setting up voice mail message

@Saddal82 Good question! Our community moderator @Kalla_A may be able to answer this question for you.

Retraité / Retired

Re: setting up voice mail message

Hello @Saddal82 Smiley Happy

 

If I understand correctly, you are trying to set a standard greeting message?

 

  • From the handset, dial 1+ the 10-digit phone number + Send.
    or
  • From a landline, dial the 10-digit phone number and press the star key to interrupt the system greeting

Enter password when prompted

Press 3 for Greetings options

Press 1 for Personal Greetings options

Press 6 to activate standard systems greeting

Please let me know, if this helps you.

 

Thanks Smiley Happy

 

Shazia

* Please do not post private info such as: phone number, account number, pin etc.. This is a public forum.
Good Citizen / Bon Citoyen

Re: setting up voice mail message

hello, i did follow the steps and my standard messaging is activated but it says your recorded name is "..." and it doesnt say anything neither my name nor the mailbox number. 

 

Dialing it from the landline, can you be more specific how to set the voicemail from landline, maybe that will work next time?

 

but other than that is there any other option where my mailbox number is prerecorded?

 

please and thank you!

Legend

Re: setting up voice mail message

Hello @Saddal82,

There are 4 types of greetings: personal, busy, holiday, and extended absence. You want the personal greetings. They will provide you with 3 options:
1: your number and unavailability are stated, but your name is not mentioned. This is the system greeting by default.
2: your name, in your own voice, and unavailability are stated, but your number is not mentioned. This is a semi-personalized greeting.
3: you record your own announcement, as you wish it to be. Your greeting can be up to 60 seconds in duration, and messages up to 5 minutes in length. The system will not add your name or number to your greeting.

If you want your phone number to be included by the system, the only greeting that has that is #1 above. If that is unacceptable to you, #3 above is an alternative, but the entire greeting will be in your voice as nothing is provided by the system.

Creating a message from a landline provides no additional options as if the call were made from your Public Mobile number.

I hope that this has addressed your concerns.

Good Citizen / Bon Citoyen

Re: setting up voice mail message

I was trying to do the same...have a generic greeting play, but not my name or number in my voice.

 

During setup, i was forced to record a name.  Afterwards, I was able to go back in personal preferences and delete my recorded name.

 

Now, I have system greeting with my number NOT in my voice (generic as it can get).

Good Citizen / Bon Citoyen

Re: setting up voice mail message

These instructions are not correct because when I called my number from a landline and press * the automated system tells me "you need to call from your own phone to setup your voicemail, goodbye".

Good Citizen / Bon Citoyen

Re: setting up voice mail message

The comments I made yesterday are actually partially true.  Here is what I said yesterday:

 

"These instructions are not correct because when I called my number from a landline and press * the automated system tells me "you need to call from your own phone to setup your voicemail, goodbye".

 

This "you need to call from your own phone....." error message only occurs if you have NEVER setup your voicemail which was the case for me.  I just signed up yesterday with Public Mobile and I wanted to setup my voicemail for the first time using a landline which is not possible however once you set your voicemail for the first time with your cel phone then it is possible to get into your voicemail options using a landline by dialing your phone number and once your voicemail message starts by pressing the * button on your landline phone.

 

Hope this clarifies things.

 

Good Citizen / Bon Citoyen

Setting up 100% system voice greeting

After press 1, I pressed 6 trying to activate standard systems greeting. but it says invalid button.

I want to use 100% system greeting instead my voice.  I tried all my efforts to follow the instruction, but with no success. I have no way to delete my recorded voice.

Good Citizen / Bon Citoyen

Re: Setting up 100% system voice greeting

I suggest you email a Public Mobile moderator for this by reading below on how to contact them:

 

https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Moder...