setting up an account

[lritualo]

I can't register on the self serve.I am not getting verification code through text.

[NDesai]

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@lritualo wrote:

tried restarting and rebboting my phone many times but not getting any code

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Strange! I wonder if this is a problem only for you or is a system wide issue. We won't know till we see more reports on this. Anyways, to get your account created, you will have to contact mods as mentioned above. 

[Tony8 · Accepted solution]

You may need to contact the moderators.

https://productioncommunity.publicmobile.ca/t5/Self-Serve/Unable-to-create-online-self-serve-account...

[lritualo]

tried restarting and rebboting my phone many times but not getting any code

[popping]

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@lritualo wrote:

yes I can receive and send text as well as calls.But when I'm trying to set up my self serve account I'm not getting the verification code .

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Restart you browser and try it again.

[lritualo]

Activated in store...I have new number from PM

[popping]

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@lritualo wrote:

I can't register on the self serve.I am not getting verification code through text.

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Did you activate in-store or online?

If online, your self-serve account was already created.

Did you port your old number to PM during activation?

If yes, check your old SIM.  The text message may be sent to the old provider because your port is not completed yet.

It will take a few hours if you are porting from a mobile number.  For landline or VoIP service, it will take up to 1 week.

[lritualo]

yes I can receive and send text as well as calls.But when I'm trying to set up my self serve account I'm not getting the verification code .

[GinYVR]

Do you have service with the SIM card you just activated?