07-04-2019 08:10 PM - edited 01-05-2022 05:43 AM
I need to add more data but when click on
https://selfserve.publicmobile.ca/
I just get a blank page on my computer and on my phone. Is the down everywhere? When will it be fixed?
01-05-2021 01:49 AM - edited 01-05-2021 01:50 AM
@glebzeglov wrote:I was need to open US roaming, entered 00:40 it was down, now 1:40 still down , used firefox and now android..
Maintenance was announced. System maintenance - From January 5th, 2021, 01:00... - Community (publicmobile.ca)
It'll be down to about 4am EST. I was going to advise use *611 to buy the add-on, but that's down too. That's awful Public didn't tell anyone about *611 getting taken down too for maintenance.
01-05-2021 01:41 AM
I was need to open US roaming, entered 00:40 it was down, now 1:40 still down , used firefox and now android..
07-04-2019 09:29 PM
Seems to be working again but awefully sloooowwww.
07-04-2019 08:36 PM
No overages, so if the 200mb is available to you, you should be fine.
07-04-2019 08:36 PM - edited 07-04-2019 08:38 PM
Actually just saw that someone confirmed the "Do_Not_Use_200MB Data." was okay in this solution here:
07-04-2019 08:34 PM
@movi wrote:I always use incognito mode. I am currently using Chrome. After I added the data it shows as "Do_Not_Use_200MB" in my Payment History. Should I be concerned about this?
I got the message "Success! You've added more Add-ons to your account." and "200MB Add-on" shows up in my "Data & Data Add-Ons".
Strange...but if evreything is ok: the price and the add-on I would not be worried...
07-04-2019 08:32 PM
I always use incognito mode. I am currently using Chrome. After I added the data it shows as "Do_Not_Use_200MB" in my Payment History. Should I be concerned about this?
I got the message "Success! You've added more Add-ons to your account." and "200MB Add-on" shows up in my "Data & Data Add-Ons".
07-04-2019 08:31 PM
Its definately slow. I got in and then coudn't log out.
07-04-2019 08:24 PM
@movi on incognito mode I have usually... no problem.
07-04-2019 08:21 PM
I just tried and was unable to connect. Time cures all network wounds!
07-04-2019 08:19 PM
I am able to get in myself now but the pages are loading very slowly.
07-04-2019 08:18 PM
07-04-2019 08:18 PM
@movi hi if you have a different device try to sign in with that, also try deleting your cache then reboot and try incognito mode good luck!
07-04-2019 08:16 PM - edited 07-04-2019 08:20 PM
@movi wrote:I need to add more data but when click on
https://selfserve.publicmobile.ca/
I just get a blank page on my computer and on my phone. Is the down everywhere? When will it be fixed?
Yes, it was down this afternoon at least. I just login to my account. As usual, it was very slow.
BTW, I am using Opera on Windows 10.
07-04-2019 08:12 PM