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self serve down?

ChowtimeApricot
Great Citizen / Super Citoyen
I Just get a white page, anyone else? https://selfserve.publicmobile.ca/
12 REPLIES 12

@ChowtimeApricot 

 

I contacted the Moderators and they seemed to have fixed it, try it again. 

 

Thank you!

 

popping
Retired Oracle / Oracle Retraité

@Alan53 wrote:

     Popping Mayor: You don't say if you connected or not. I can't.


I updated my post.  Yes, I can login to my self-serve without going into incognito mode with latest Windows 10 64 bits version of Chrome.

Alan53
Good Citizen / Bon Citoyen

     Popping Mayor: You don't say if you connected or not. I can't.

popping
Retired Oracle / Oracle Retraité

@Naepalm wrote:

@ChowtimeApricot @popping I went into incognito and it worked. 

 

@gblackma @Staliger @gpixel  Only works on a desktop in incognito/private mode. 


I am using my laptop Windows 10 Chrome Version 81.0.4044.138 (Official Build) (64-bit) which is the latest version.  I am not using incognito mode and I can login to self-serve.

@ChowtimeApricot it's down for me too. Samsung tablet using Google chrome in Toronto. Also doesn't work using edge or chrome on a desktop in incognito mode.

Naepalm
Mayor / Maire

@ChowtimeApricot @popping I went into incognito and it worked. 

 

@gblackma @Staliger @gpixel  Only works on a desktop in incognito/private mode. 

@popping are you on mobile or desktop, my mobile works but desktop doesn't. Im on a Mac book pro for desktop. 

@popping I just tried google chrome it is cleared cache, tried incognito, tried brave browser there is definitely something wrong with the page. 

 

Try closing your browser popping and reopen it may look like you are in but you are kinda pseudo in. 

popping
Retired Oracle / Oracle Retraité

@ChowtimeApricot 

Which browser are you using?

Self-serve portal is working.  I am using Windows 10 Chrome and Opera browser.

Restart your browser and try again.

 

Naepalm
Mayor / Maire

@ChowtimeApricot wrote:
I Just get a white page, anyone else? https://selfserve.publicmobile.ca/

I am also only getting a white page right now. ;/

Staliger
Mayor / Maire

@ChowtimeApricot Works for me on Google chrome. Did you clear cache/cookies or used incognito mode?

gpixel
Mayor / Maire

@ChowtimeApricot use your browser in incognito/private mode and try again. it seems the site is having technical difficulties just keep trying self serve in those modes.

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