public mobile does not accept my email

[wtoumi2013]

When I try to resetting your password he say email does not exist

[VERYIrritated]

I have had the same problem. I tried Midori in private browser mode and got:

"Midori can't find the page you're looking for

The page located at “selfserve.publicmobile.ca” cannot be found. Check the web address for misspelled words and try again.

Unacceptable TLS certificate"

I am getting less and less impressed - cheap is not everything.

[Triguy]

Try using a different browser and incognito mode.  Also clear your cache and cookies then reboot.  If you still have problems then submit a ticket by clicking on the question mark on the bottom right.

[totalUser]

Are you sure it is the right email

Did you signup on store or online? Did you create the self-serve account already?

Can you locate the welcome message (not from community but for the self-serve)

If it's all yes you will need help if moderators