@adueck wrote:
This morning I attempted to port in a number to my existing PM account from my active Speakout account. After about 4 hours I received a text on my PM account phone that says I need to "go to publicmobile.ca and click Contact Us and complete the SIM & Activation online form" to complete the request to move to Public Mobile. This doesn't sound quite right because I already have a PM account and I also can't find the Contact Us on the website. Can you help me out?
@adueck That means that there is a problem with your port. Speakout as far as I know don't use account numbers so you need to supply the correct Speakout PIN number for the port to succeed. You need to contact the PM team and provide the correct info.
To contact Public Mobile click here. The link sends you to the private message function and adds the moderator team as recipient for a private message. You just have to enter a title and text in the body of the message describing the problem and post. The message will be received by the moderator team and they will respond to it. You will receive the response in your private message inbox.
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