porting a TELUS number

[GI2016]

hello,

please share...

how long does it take to port a number from TELUS now?

more than a week?

is it better to use the self-serve porting feature or to contact a MOD and have them port it?

Thanks,

G

[Lieux]

Happy for you @dhandel..it's not always like that!!!

[dhandel]

I ported myTelus number to Public Mobile today.  It took ten minutes and I got an email from Telus confirming that I had left Telus.  Seamless experience.

[fanfan]

I have helped port over many of my friends, family, and coworkers phones on various carriers including Koodo, Telus, Chatr, etc.  It is usually almost instantaneous when porting from a prepaid account or when porting from the "same" company (Telus to Koodo, Fido to Chatr, etc). Post paid ports are also instant to 2 hours. Rarely have I needed to wait overnight. The key may be to use different email addresses and making sure you fill out as much porting info as possible (account number, pin, imei).

[bgunning]

It took over 4 hours for my FIDO number to port, so you shouldn't give up hope too soon. My wife's BellAliant number ported in less than an hour

[xCameron94x]

I came from Koodo, I chose a different e-mail adress, and picked a temporary number before Porting over my own number

[SD08 · Accepted solution]

Porting, if it works properly, should only take a few minutes to an hour to complete.  If it takes much longer than that, there's likely an error.  For a Telus port, it's recommended to use a different e-mail address than the one on your Telus account.  You can easily do this yourself on the self-serve portal.  I advise to do it as a separate step from the activation (activate SIM, verify service works, then port number).