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Great Citizen / Super Citoyen

phone number change

I need to change number how do I do it I got no air time at the moment this number has been in service for a while I would like it changed : 

GR
Mayor / Maire

Re: phone number change

@RODNEY2008 log in to your self serve account and click on change number and then put the province and city you want and pick a new number.  You can do that once a month 

Model Citizen / Citoyen Modèle

Re: phone number change

Hi @RODNEY2008 

Changing the number will not increase the airtime. Are you out of minutes? What plan are you on? What is the status of your account when you login?

Mayor / Maire

Re: phone number change

 

@RODNEY2008 You can change your via your selfserve account.Screen Shot 2019-10-25 at 1.53.50 PM.png

 

Mayor / Maire

Re: phone number change

@RODNEY2008 

From self-searve, select [Plan and Add-Ons]--> [Change Phone Number] --> [Select a new phone number] to change your phone number.

 

Please note that you are allowed to change phone number once per 30 days.

 

Mayor / Maire

Re: phone number change

Log into My Account it's on the overview page here:

changenumber.PNG

Great Citizen / Super Citoyen

Re: phone number change

Yes no air time at moment and collections calling my number its annoying and also making threats  to me 

Mayor / Maire

Re: phone number change

@RODNEY2008 Most people who have had several different numbers have suffered from this and it sucks. However, you never know if your new number will be better, or worse. But it's worth a try if your not attached to a number.

Model Citizen / Citoyen Modèle

Re: phone number change

Oh best to drop it then, they eventually stop, I was receiving them for almost half a year and mostly ignored them, but then I started answering (I have unlimited incoming) and just convinced them that I never heard of the guy before they call. Eventually they stopped. If you are not attached to it, just switch to different one. 

One suggestion, before you make the change of the number Google it to make sure that was not popular. My family member still receives orders for printer cartages, the number is carved in the copy machines, still gets calls 20 years later.

Great Citizen / Super Citoyen

Phone # change

I just changed to 705 from a 647 how do I know what number I got I dont see it on profile thanks