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overpayment

Mars60
Great Neighbour / Super Voisin

my monthly fee was withdrawn from one account and an addtional $10.71 was withdrawn from

the other account. please look inti this

4 REPLIES 4

austinhuang
Town Hero / Héro de la Ville

"The other account"? PM only charges the only card in your only self-serve account (Unless you have 2 PM accounts, which means the issues are entirely separated)?

will13am
Oracle
Oracle

@Mars60, take a look at the payment history in the online account.  Add taxes to the payment and try to reconcile that against your payment card statement. 

mimmo
Retired Oracle / Oracle Retraité

How much is your plan? Could it be taxes?

stonechucker
Mayor / Maire

Sounds like an issue for your bank to assist with.  Public Mobile should only be charging one payment, to one credit card/debitvisa.

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