new member trying to active brand new SIM but invalid?

[supastar]

hi all, i'm new to public mobile.  bought a new SIM from walmart, tried to activate it but says it's an invalid SIM?  i don't get it...i just got this SIM brand new from walmart.

PLEASE HELP!  i'm trying to activate before the 1gb data referal is over on NOV 20.

thanks all!!!!!!!!!!

[SD08]

If that was your first time trying to activate with that SIM card, try a different browser or try incognito mode.  If that doesn't help, then it looks like you've hit an activation error. 

Click this Moderator_Team link to send a private message for assistance.  Include your PM SIM card number, e-mail address and if porting, the phone number you're porting, your account number with your previous carrier, and the authorized name exactly as it appears on that account.  More info on moderators:  http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Modera...