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missing /30 days when doing a plan change (premaid plans)

mimmo
Retired Oracle / Oracle Retraité

@Brooke_C , @David_J, I just went to do a plan change, from 90 day talk and text , to 30 day talk and text,  as there is no incentive anymore for the 90 day plan.

 

anyways,  when I went to futuredate the plan change, it is missing the  /30. It only says $25 per Days while the current plan says per 90  Days.  

 

Screenshot (60).png

 

 

 

 

5 REPLIES 5


@mimmo wrote:

logged on again and the days is now showing.  got to love a temperamental portal.


PM tries to model tough love to assist the development of patience. 🙏 


>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.

mimmo
Retired Oracle / Oracle Retraité

logged on again and the days is now showing.  got to love a temperamental portal.

LEGO
Deputy Mayor / Adjoint au Maire

@mimmo It is also says so on your plan >

12.jpg

LEGO
Deputy Mayor / Adjoint au Maire

@mimmo it says 30-day plan when my friend changed it

2018-04-14_113500.jpg

Jorno
Model Citizen / Citoyen Modèle

@mimmo, I tried the same selection as you and the correct information displays for me.

 

Screenshot-2018-4-14 Public Mobile - ChangePlanLandingPage.pngEdit: using Firefox on Windows 10

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