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Good Citizen / Bon Citoyen

iPhone XS can't send MMS pictures anymore to Android devices

This is weird but I changed plans on January 21st  from less gigs to more gigs and now having difficulty with sending pictures in iMessage unless the enduser has an iPhone and I send to the Apple Id account.

 

Safari works great, wifi works great, phone works and everything else works.... just not sending pictures via iMessage to android devices

 

My plan says:

  • This plan includes: -
  • - 5GB at 3G Speed
  • - Unlimited Canada-wide Talk
  • - Unlimited International Text

My plan does not say, 

Unlimited local text or picture texts

 

Can anyone weigh in on this or know why I can't send mms pictures to an android device?

 

thanks

Mayor / Maire

Re: iPhone XS can't send MMS pictures anymore to Android devices


@Nickintofino wrote:

This is weird but I changed plans on January 21st  from less gigs to more gigs and now having difficulty with sending pictures in iMessage unless the enduser has an iPhone and I send to the Apple Id account.

 

Safari works great, wifi works great, phone works and everything else works.... just not sending pictures via iMessage to android devices

 

My plan says:

  • This plan includes: -
  • - 5GB at 3G Speed
  • - Unlimited Canada-wide Talk
  • - Unlimited International Text

My plan does not say, 

Unlimited local text or picture texts

 

Can anyone weigh in on this or know why I can't send mms pictures to an android device?

 

thanks


Hi,

Can you confirm that MMS messaging is still on under settings-messages?

Also when you say safari works great, etc do you mean while on data?

EDIT: Do you know if this issue as been since you changed your account?

Mayor / Maire

Re: iPhone XS can't send MMS pictures anymore to Android devices

Did you try with your wifi on off @Nickintofino??

Mayor / Maire

Re: iPhone XS can't send MMS pictures anymore to Android devices

@Nickintofino Also try cycling Airplane mode on then off.

Good Citizen / Bon Citoyen

Re: iPhone XS can't send MMS pictures anymore to Android devices

Can you confirm that MMS messaging is still on under settings-messages?

I checked this out right away, turned on and off to see if that would make a difference too

 

Also when you say safari works great, etc do you mean while on data?

On data or wifi, tcp/ip is working, I just thought someone would ask this question, it really has no baring on mms

 

EDIT: Do you know if this issue as been since you changed your account?

Yes since changing my plan, previously it worked fine. I have cycled the iphone on/off a few times too

 

Good Citizen / Bon Citoyen

Re: iPhone XS can't send MMS pictures anymore to Android devices

yes, many times

Good Citizen / Bon Citoyen

Re: iPhone XS can't send MMS pictures anymore to Android devices

cycling airplance has been done since I changed plans and there hasn't been a difference

Good Citizen / Bon Citoyen

Re: iPhone XS can't send MMS pictures anymore to Android devices

Notice the plan doesn't say local texting or mms with pictures?

Mayor / Maire

Re: iPhone XS can't send MMS pictures anymore to Android devices


@Nickintofino wrote:

Can you confirm that MMS messaging is still on under settings-messages?

I checked this out right away, turned on and off to see if that would make a difference too, This will do exactly what you mentioned but should be giving you a warning when you try to MMS an Android.

 

Also when you say safari works great, etc do you mean while on data?

On data or wifi, tcp/ip is working, I just thought someone would ask this question, it really has no baring on mms The reason I asked this is to determine if your Data was working. No a MMS don't use data but it does use the service to send the MMS, thus it needs to be working.

 

EDIT: Do you know if this issue as been since you changed your account?

Yes since changing my plan, previously it worked fine. I have cycled the iphone on/off a few times too

 


 

Mayor / Maire

Re: iPhone XS can't send MMS pictures anymore to Android devices


@Nickintofino wrote:

Notice the plan doesn't say local texting or mms with pictures?


This is included with the plan!