You have asked the same question three times. In this community forum, we are all customers like yourself. We can't access your account. Only moderators can help and it takes time for moderator response.
Contact a moderator for help with this issue. They should be able to help you! I think they could help you reset the password. Good luck
i forgot my public mobile account password and security question. i need to reset
@sansweet228 Maybe I can jog your memory......? First or favourite pet? Favourite activity in high school? Father/mother/grandfather/mother birthplace? Favourite vacation place?
I can't remember the rest of the questions...did you make your own question?
@Alan_K Is it possible to have access in the help pages to the list of questions for the security question? It's a common list for banks etc...I think being able to look at it would jog a lot of people's memories to avoid having to msg the moderators for the password reset. A reminder to write it down (again) if they remember correctly can be included.
Some sample common security questions not all are on pm's list.
for security questions you could use:
@sansweet228 Maybe they will help you remember maybe not. Worth a try. Good luck.