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Hy2
Great Neighbour / Super Voisin

how to get my account number?

hi how i can get my account number

Mayor / Maire

Re: how to get my account number?


@Hy2 wrote:

hi how i can get my account number


Log into My Account...you'll see it in top right side of display.

Mayor / Maire

Re: how to get my account number?


@Hy2 wrote:

hi how i can get my account number


You can also find it in your welcome email when you signed up (if you still have it).

Hy2
Great Neighbour / Super Voisin

Re: how to get my account number?

i just forgot my password and even the username is also not working

Mayor / Maire

Re: how to get my account number?

Try again in an hour...or...

You may have to start process of contacting a moderator. Click the ? in lower right side of screen. Type "locked account" until you can "Contact Moderator".

Mayor / Maire

Re: how to get my account number?


@Hy2 wrote:

i just forgot my password and even the username is also not working


Your user name is your email address.

If you have more than 1 email addresses, search for the PM welcome email.

 

You account login will be locked for an hour for too many failed attempts.

 

You can also create a moderator support ticket using the ? button at the right side bottom corner of this page.
Keep asking SIMon to "contact human" for one or more times. SIMon will eventually show you the "Submit a ticket" button. Click on submit button to get the create ticket screen.