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how to get my account number?

Hy2
Great Neighbour / Super Voisin

hi how i can get my account number

9 REPLIES 9

Top right on your My Account.. 

 

E-MyAcct-AcctNum.png

Anonymous
Not applicable

 @Inderjitjohal21 : You can also find it if you still have the welcome email from when you activated. It's embedded in the To:. The phone number is shown under Plans & Add-ons. But if you call another phone the call display on it would likely show it.


@Inderjitjohal21 wrote:

hi

account number my phone number

 


Log in to your self serve Public Mobile account...you'll see it on top right side of page.

Inderjitjohal21
Great Neighbour / Super Voisin

hi

account number my phone number

 

popping
Retired Oracle / Oracle Retraité

@Hy2 wrote:

i just forgot my password and even the username is also not working


Your user name is your email address.

If you have more than 1 email addresses, search for the PM welcome email.

 

You account login will be locked for an hour for too many failed attempts.

 

You can also create a moderator support ticket using the ? button at the right side bottom corner of this page.
Keep asking SIMon to "contact human" for one or more times. SIMon will eventually show you the "Submit a ticket" button. Click on submit button to get the create ticket screen.

Try again in an hour...or...

You may have to start process of contacting a moderator. Click the ? in lower right side of screen. Type "locked account" until you can "Contact Moderator".

Hy2
Great Neighbour / Super Voisin

i just forgot my password and even the username is also not working

Anonymous
Not applicable

@Hy2 wrote:

hi how i can get my account number


You can also find it in your welcome email when you signed up (if you still have it).

hairbag1
Mayor / Maire

@Hy2 wrote:

hi how i can get my account number


Log into My Account...you'll see it in top right side of display.

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