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how do I change my number back to the correct number

garyscohen
Great Neighbour / Super Voisin
 
4 REPLIES 4

kselmak
Mayor / Maire

@garyscohen 

If you activated with temporary number you will have to contact moderators to transfer your old number. Your old number must still be active with the old provider

You can reach mods by clicking on question mark and asking Simon for number transfer or directly https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 


@garyscohen wrote:

my phone number xxxxxxxxxx, when I joined they changed it to xxxxxxxxxxxxxsxx

 


Who changed it? When you activate your service, you are given a choice of phone numbers. Also, I do not believe Public Mobile usually offers phone numbers with the 514 area code. Please answer the quetsion from earlier about if you requested a phone number to be transfered in from your old carrier.

garyscohen
Great Neighbour / Super Voisin

my phone number xxxxxxxxxx, when I joined they changed it to xxxxxxxxxxxxxsxx

 

 

edited by computergeek541: phone numbers removed

 

@garyscohen What do you mean by correct number?  If you performed a phone number change, that old number is gone. Do you mean that you tried to port a phone number in but typed in the wrong one?

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