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Great Neighbour / Super Voisin

forgot password and security question answer

how can I log in to update credit card


Accepted Solutions
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Model Citizen / Citoyen Modèle

Re: forgot password and security question answer

@suzq 

 

Give the mods a message and they will help you out with this.

 

 https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

 

Once you log back in, paste this link and scroll to the bottom to update card:

 

https://selfserve.publicmobile.ca/Overview/payment/Make-a-Payment/

 

 

View solution in original post


All Replies
Highlighted
Model Citizen / Citoyen Modèle

Re: forgot password and security question answer

@suzq 

 

Give the mods a message and they will help you out with this.

 

 https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

 

Once you log back in, paste this link and scroll to the bottom to update card:

 

https://selfserve.publicmobile.ca/Overview/payment/Make-a-Payment/

 

 

View solution in original post

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Mayor / Maire

Re: forgot password and security question answer


@suzq wrote:

how can I log in to update credit card


@suzq hello if you forgot your password  contact a moderator  click on the ? Bottom right hand corner Ask Simon to speak to a human this will help create a ticket to speak to a moderator mention password reset   check the envelope top right corner for a reply response time is 2 to 48 hours

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Mayor / Maire

Re: forgot password and security question answer

 
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