hi. i forget my password and i choose forget password option and they send a mail to me but i opened it later so now its not possible for me to change my password what coud i do
Solved! Go to Solution.
@riya wrote:hi. i forget my password and i choose forget password option and they send a mail to me but i opened it later so now its not possible for me to change my password what coud i do
Better to seek for the moderator's help: click the "?" in lower right side of the page, type "contact moderator", and follow directions.
As you wait for moderator help, you can try dialing 611 via your phone. You can do some basic account services by dialing 611.
https://productioncommunity.publicmobile.ca/t5/Self-Serve/611-IVR-Menu-System/m-p/289352
Go to this page: https://selfserve.publicmobile.ca/Overview/
Click "Forgot your password?"(under the log in button) and they will send you another email with instructions on how to change it.
Do n ot panic, drink coffee and here we go. Help is on the way. Solved
@telemonster wrote:Do n ot panic, drink coffee and here we go. Help is on the way. Solved
This discussion is about a customer trying to recover access to the self serve account.