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can"t log in

jude64
Good Citizen / Bon Citoyen

I can not log in to my account, put in my email 2x then it goes to answer Security Q. but I can not remember it. now im locked out, thank u

 

3 REPLIES 3

Staliger
Mayor / Maire

@jude64Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. Click here to get started. Alternatively, you can send a private message to the Moderators by clicking here.

ShawnC13
Oracle
Oracle

@jude64 wrote:

I can not log in to my account, put in my email 2x then it goes to answer Security Q. but I can not remember it. now im locked out, thank u

 


If you can't remember your security question you will need to contact the moderators.  You can do that by clicking on the "?" in the bottom right-hand corner of the screen.  Remember you will need to verify ownership of the account during this process.

 


I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *

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