12-06-2019 08:37 PM - edited 01-05-2022 08:23 AM
I noticed I do not have a alternate phone number for my account .I tried changing it in self serve but no luck. Is there another way.??
12-06-2019 09:22 PM
I've had the same issue before, it worked the next day for me. Try again in a few days, so much going on.
12-06-2019 08:44 PM - edited 12-06-2019 08:49 PM
Ask amod or try doing it later. It could be due to crashing of the site.
12-06-2019 08:40 PM
@jim0
Login to your self-serve.
Click My Proile tab at the top horizontal menu to open the Edit Profile form.
Change your alternate phone number on the Edit Profile form and save
So when you go into the self serve and try to pick a new number it won’t let you? If you have changed it recently that may be why. Pretty sure you can only change the number once every 30 days.
