account

[martcoady]

Hi I need a mediator to get into my account

[geopublic]

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@martcoady wrote:

Hi I need a mediator to get into my account

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@martcoady 

To submit a ticket to the Moderator Team, please start a conversation with the Public's virtual assistant, SIMon by clicking  here or the icon (bottom right of your screen).

If you are still having problems contacting Public Mobile then click here. The link  sends you to the private message function and adds the moderator team as recipient for a private message. You just have to enter a title and text in the body of the message describing the problem and post. The message will be received by the moderator team and they will respond to it. You will receive the response in your private message inbox.

Please note that account verification may be required when contacting the Moderator Team 

[yanzhiqiang]

You can contact moderator team by clicking “？” at bottom right.

[shep22 · Accepted solution]

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@martcoady wrote:

Hi I need a mediator to get into my account

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@martcoady to contact the moderators ask Simon the robot  here to speak to a human to generate a ticket    check envelope top right for a response they usually reply between 2-48 hours 

[Triguy]

Did you try the forgot password link ?

Try using a different browser and incognito mode.  Also clear your cache and cookies then reboot.  If you still need assistance then submit a ticket to a moderator by clicking on the question mark on the bottom right.