account doesn't exist

[CanadianCetra]

Created an account a month ago.
Had no issues all month with data/phone/texts.

Service stopped today, and site says my e-mail and account doesn't exist..

Haven't logged into it since creating it, but I have had no issues either.

Auto-billing was set to happen.

Have recieved promotional e-mails to the to the account e-mail a few times over the last month, so it's the correct one on file.

[CanadianCetra]

Thanks for the suggestion, but this impacts my phone as well, so it's not a web issue.

I have sent a message to the mod.

[popping]

@CanadianCetra 

Restart your browser and try again.

If failed again, send a private message to moderator suggested by @Pizzaeh 

[Pizzaeh · Accepted solution]

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@CanadianCetra wrote:

Created an account a month ago.
Had no issues all month with data/phone/texts.

Service stopped today, and site says my e-mail and account doesn't exist..

Haven't logged into it since creating it, but I have had no issues either.

Auto-billing was set to happen.

Have recieved promotional e-mails to the to the account e-mail a few times over the last month, so it's the correct one on file.

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