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With new 30 day plans, how far back with usage history track?

pm-smayer97
Mayor / Maire

@CS_Agent

I am on the new $10/30-day plan. Please advise.

5 REPLIES 5

@CS_Agent

Please confirm any of this...

 

@LEGO wrote:

@pm-smayer97 Only last 90 days of history is available in Self-Serve.

 


@srlawren wrote:

@Acekiller wrote:

if the mods have those info, i wonder why they don't let the customer have it through the site and instead have to force them to jump through loops?


@Acekiller @meocon I could be wrong (someone correct me if I am), but I'm almost certain the mods also only have access to the same 90 day window of history.


 

srlawren
Retired Oracle / Oracle Retraité

@Acekiller wrote:

if the mods have those info, i wonder why they don't let the customer have it through the site and instead have to force them to jump through loops?


@Acekiller @meocon I could be wrong (someone correct me if I am), but I'm almost certain the mods also only have access to the same 90 day window of history.


>>> ALERT: I am not a moderator. For account or activation assistance, please click here.

Acekiller
Deputy Mayor / Adjoint au Maire

if the mods have those info, i wonder why they don't let the customer have it through the site and instead have to force them to jump through loops?

meocon
Deputy Mayor / Adjoint au Maire

@pm-smayer97 If you need track back usage for longer than 3 months you need to 

send a private message to the moderator team and ask them for that info.  include your account# or phone#, as well as your account PIN (if know) to help speed up the identification process.

Click here to send the moderator team a private message.

You can find information regarding the moderator team by following this link.

 

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LEGO
Deputy Mayor / Adjoint au Maire

@pm-smayer97 Only last 90 days of history is available in Self-Serve.

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