@michellyman wrote:
My daughter transferred me over to public mobile today and she got a call from Telus saying public mobile needed my EMEI number to complete the transfer. I can't access my voicemail (where she left the info) so where do I leave my EMEI number to them for them to finish my transfer?
@michellyman
If you already did your activation then you will need to submit a ticket to the Moderator Team.
please start a conversation with the Public's virtual assistant, SIMon
- Click The "?" at the bottom right corner.
This connects to the Autobot Simon. - Type "Moderator" and follow the prompts to get to one.
(CLICK on the "account-specific" question and human and submit a ticket)
Type a message describing the problem and post.
OR
if you are still having issues you can contact them directly using this Moderator_Team.
Make sure you enter a title and text in the body of the message describing the problem. The message will be received by the moderator team and they will respond to it. You will receive the response in your private message inbox.
Cheers
