What is wrong with self serve portal?

[ChatoCheney]

Trying to change my wife's plan for her to the $40/month, and also update to new credit card.  it charged my card for 7 dollars, and it said it changed the plan.  However I cannot see anything about plan details, and when I click to see it comes up with an error saying to be patient, and to try to logout or go to the login page.

Any help would be appreciated.

[geopublic]

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@ChatoCheney wrote:

Trying to change my wife's plan for her to the $40/month, and also update to new credit card.  it charged my card for 7 dollars, and it said it changed the plan.  However I cannot see anything about plan details, and when I click to see it comes up with an error saying to be patient, and to try to logout or go to the login page.

Any help would be appreciated.

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@ChatoCheney  What happens when you dial 611 from the phone. Does it report a balance. Is your account suspended?

[ChatoCheney]

OK I will give that a try

[GinYVR]

@ChatoCheneyTry it after hours with a newly restarted browser with no add ons and clear cache.