Want to change my email address because I lost my old email and can't remember my password

[ChuckYeah · Accepted solution]

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@geopublic wrote:

@Shane4  If you mean you can't login to your selfserve account then best to do the following:

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Explain your issue to SIMON. Use as few words as possible to allow the BOT to understand you better. Answer his questions until you get to here:

Click on "Submit a ticket" and the Moderator team will take over your case and respond to your concern within 48 hours. May take longer, but the promise of the new Ticketing System was that it will reduce these wait times.
About @Moderator_Team

[geopublic]

@Shane4  If you mean you can't login to your selfserve account then best to do the following:

[Jb456]

Log into self serve. You will have option to change email in right hand side