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Great Neighbour / Super Voisin

Voucher

Trying to add voucher and it says I can't add it

Mayor / Maire

Re: Voucher

@slick4689 Depending on where you got it from it may take up to 2 days before it's activated.Remember it's the 12 digit numerical code on your receipt. You can also try calling 611 and entering it in there.
Model Citizen / Citoyen Modèle

Re: Voucher

@slick4689 

Vouchers not working is very rare. Try using incognito/private browsing mode. If still not working Take a photo of your voucher and send a private message to a Moderator_Team, they will help to resolve your problem!

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

 
Great Neighbour / Super Voisin

Re: Voucher

How do I do that incognito mode browsing?

Re: Voucher

@slick4689 it depends on the browser you're using.  Some call it incognito, some private browsing, and I'm sure there are others.

 

Safari calls it private browsing, Chrome it's Incognito - those are the two I use most.

Great Citizen / Super Citoyen

Re: Voucher

Takes time to acitivate check back in a few days! Good luck!