Voice Mail Suddenly Stopped Working

[alfano456]

Last week I noticed I had a voice mail message.   I try and access it and it is completely blank...I dialed my number (from my phone) to access it that way - still the same thing.    Can anyone help with this? 

[alfano456]

I'm embarassed about this one.... I'm in IT and my first response to people is to reboot....well..... after days of this not working I decided to try that and that worked. LOL

Actually it is my wife's phone..... we just realized calls weren't going out or she wasn't recieving them either.   She is not a heavy user of her phone, so it took a bit to realize this.   Texts were working.

So.... anyone else if you ever have an odd problem, power off the phone and power it back on before you post here!

[RobertQc]

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@alfano456 wrote:

Last week I noticed I had a voice mail message.   I try and access it and it is completely blank...I dialed my number (from my phone) to access it that way - still the same thing.    Can anyone help with this? 

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@alfano456What happens if you use a different phone, call your number does it go to voicemail? Are other people still able to leave you new voicemails?

if using a different number and it goes to your voicemail hit * and see if you can access it (from the other phone)

Use a different phone and call 16475804001 and listen to the directions, can you access it that way?