Using PM

[Bear2]

Is there an app I can download to view my self serve? Whenever I use my cell to view account I have to click 3x for it to login or exit and go back into site. Is this an issue for anyone else? Or this there a way to fix this.

[Nezgar]

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@Bear2 wrote:

Whenever I use my cell to view account I have to click 3x for it to login or exit and go back into site. Is this an issue for anyone else? Or this there a way to fix this.

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The self-serve site is often slow. When you sign in or click a link, just wait... up to a minute before clicking/tapping again and it often will eventually come up.

[Triguy]

Try using a different browser and incognito mode.  Also try clearing your cache and cookies then reboot.

[Helpershelper · Accepted solution]

@Bear2 

Hi there, unfortunately PM is a no frills carrier so no app.