Usage History for Past 12 months

[dsmankad]

Hi Community,

How do I get usage history of calls/texts for the past 12 months? I am only able to get last 90 days through the self-serve portal.

Thanks!

D

[hairbag1]

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@dsmankad wrote:

Hi Community,

How do I get usage history of calls/texts for the past 12 months? I am only able to get last 90 days through the self-serve portal.

Thanks!

D

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Click on the ? in lower right side of screen to start the process of moderator assistance. Please be patient as it could take up to 48 hours for their response...usually much less.

[88cranston]

Same as Telus prepaid......only 90 days. 

There is no doubt in my mind that the backbone for both Telus prepaid and PM is the same. The PM site has been candied up to look nicer. 

[Dunkman]

@dsmankad 

I agree.  Probably only can get 90 day usage history. 

Not sure whether moderator will be able to get longer history.  You can try.  Please let us know if moderator could get longer history. 

[dsmankad]

Thank you for all the answers. I've contacted the mods - lets see - will post updates here.

[Dirtydave]

Recover text message from July to August 2019

[cellphoneuser1]

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@Dirtydave wrote:

Recover text message from July to August 2019

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If you delete them, they are gone. They're unlikely to give them without a court order.