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Great Neighbour / Super Voisin

Unlock my phone

How can I unlock my phone from the public mobile network ?

Tags (1)
Great Citizen / Super Citoyen

Re: Unlock my phone

If you are trying to go to another provider and want it unlocked you will need to contact a moderator here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Mayor / Maire

Re: Unlock my phone

@cotef

Public Mobile has not sold phones for a while, so if you have an older Public Mobile phone and need it unlocked, you will need to contact moderator.  Include IME of your phone. 

 

Send a private message to moderator through the following link :

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Mayor / Maire

Re: Unlock my phone


@cotef wrote:

How can I unlock my phone from the public mobile network ?


I agree with @Dunkman.

What makes you think it is locked?

Great Neighbour / Super Voisin

Re: Unlock my phone

I can't use a new Sim Card from another provider, it says SIM not supported,  but before Public Mobile I was with Telus , so I don't know if my phone is lock by Telus or public mobile

@krazykiwi

Oracle

Re: Unlock my phone


@cotef wrote:

I can't use a new Sim Card from another provider, it says SIM not supported,  but before Public Mobile I was with Telus , so I don't know if my phone is lock by Telus or public mobile

@krazykiwi


If it is locked it would have been locked when you got it from Telus.  PM can unlock it I beleive but you may get a quicker response by contacting Telus directly or going to a Telus store front and having them unlock it.


* I am happy to help, but I am not a MOD please do not include any personal info in a private message to me, click here to private message a Moderator *
Great Neighbour / Super Voisin

Re: Unlock my phone

To unlock your phone you need to go to the provider, he’ll do it for you it’s super quick and you wont have to pay nothing☺️