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Mayor / Maire

Re: Unable to transfer phone number entered


@melissabaird wrote:

Thanks, but yeah I tried that as well, with no luck.


I ported my number from a Telus prepaid with no problems what so ever.

Confirm that everything else is working good, Calls in/out, text in/out and data if you have it with the temporary number?

Just the porting not working?

Good Citizen / Bon Citoyen

Re: Unable to transfer phone number entered

I have a Telus contract plan, not sure if that's causing the issue. My new PM number works for calls in and out. I just want to get my old number from Telus ported over to Public Mobile.

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Mayor / Maire

Re: Unable to transfer phone number entered

As long as your Telus account is still active and the porting is failing, your only option is to have the Mods help, Sorry. It may take them a couple days as they are busy but rest asure they will get to it and it will be worth the change once it is complete.

How long befor your Telus account expires?