Unable to login

[Jennasong]

Hi, i tried to log into my account and the attempts failed.

Therefore, I submitted my email address that I use for login, but I haven't received any emails from Public mobile.

How can I solve this situation?

[majomon]

I am still having issues with my account; but I would encourage you to contact the moderators

[computergeek541 · Accepted solution]

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@Jennasong wrote:

Hi, i tried to log into my account and the attempts failed.

Therefore, I submitted my email address that I use for login, but I haven't received any emails from Public mobile.

How can I solve this situation?

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Attempt the password reset option:

https://selfserve.publicmobile.ca/forgot-password/

If that doesn't work, please go to https://publicmobile.ca.ada.support/chat to open a ticket.

[Jb456]

Contact moderator

1

2 or via private message at link below.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437