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Great Neighbour / Super Voisin

Unable to login

Hi, i tried to log into my account and the attempts failed.

Therefore, I submitted my email address that I use for login, but I haven't received any emails from Public mobile.

 

How can I solve this situation?


Accepted Solutions
Retired Oracle / Oracle Retraité

Re: Unable to login


@Jennasong wrote:

Hi, i tried to log into my account and the attempts failed.

Therefore, I submitted my email address that I use for login, but I haven't received any emails from Public mobile.

 

How can I solve this situation?


Attempt the password reset option:

https://selfserve.publicmobile.ca/forgot-password/

 

If that doesn't work, please go to https://publicmobile.ca.ada.support/chat to open a ticket.

View solution in original post


All Replies
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Mayor / Maire

Re: Unable to login

Contact moderator

 

1

Simon.JPG

 

2 or via private message at link below.

 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Retired Oracle / Oracle Retraité

Re: Unable to login


@Jennasong wrote:

Hi, i tried to log into my account and the attempts failed.

Therefore, I submitted my email address that I use for login, but I haven't received any emails from Public mobile.

 

How can I solve this situation?


Attempt the password reset option:

https://selfserve.publicmobile.ca/forgot-password/

 

If that doesn't work, please go to https://publicmobile.ca.ada.support/chat to open a ticket.

View solution in original post

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Good Citizen / Bon Citoyen

Re: Unable to login

I am still having issues with my account; but I would encourage you to contact the moderators

 

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