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Great Neighbour / Super Voisin

Top up

When I add money to my account does it automatically add whatever existing plan 

 

Great Citizen / Super Citoyen

Re: Top up

yes. It actually add to your account as available fund. And you can have only one plan.

Oracle

Re: Top up

@Bossbain , I am not totally sure I understand what you mean.  Generally adding funds/top up only puts funds in the account.  The purchasing of services is a separate step.  In the case of plan renewal, if there are funds in the account to pay for the renewal, then account funds are debited from the balance to complete the renewal.  This is still a step that is separate from the top up.

 

Mayor / Maire

Re: Top up


@Bossbain wrote:

When I add money to my account does it automatically add whatever existing plan 

 


When you add fund to your account, it will add the fund in your account showing as available funds at the top of your overview page after login.  Then, you can use your available funds to pay your plan fee at your next renewal date or purchase add-ons.