cancel
Showing results for 
Search instead for 
Did you mean: 

Too much add-on added

bd23
Good Citizen / Bon Citoyen

Hello

 

A couple days ago I added 400 min of Canada and US calling before I saw this new plan I could switch to on my next payment. Is there any way to ‘return’ this add on and get a refund? I haven’t gone into it yet, 0/400 minutes have been used. 

 

Thanks

Ben

1 REPLY 1

will13am
Oracle
Oracle

@bd23, Public Mobile is a prepaid service.  Once a service purchased, there are no refunds.  No guarantees, you could ask the moderator team nicely to see what they can do for you.  The moderator team can be reached via private message using this link.  Refer to the following knowledge base link for information on contacting the moderator team.

Need Help? Let's chat.