Text from PM: "Your new PIN is..."

[mourogers]

I just recieved two texts from Public Mobile, each containing a new PIN. I didn't request a new PIN — is someone trying to access my account?

[Anonymous]

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@mourogers wrote:

Thanks all, looks like a phishing attempt. Text wasn't from 611.

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Good to hear that's all it was.

As with texts as with emails...always look at the from, the to and the subject. It's not always just about the body.

[RossN]

ok I can put my gun away lol

[mourogers]

Thanks all, looks like a phishing attempt. Text wasn't from 611.

[PM100]

So the text says its from "611" ? So if it turns out to be a phishing text then now i learn that text messages can be spoofed ?  

[stonechucker]

Oops... let's not jump the gun.

[Anonymous]

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@stonechucker wrote:

Let's jump the gun.

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Is the gun firing while jumping it? You go first. 🙂

[stonechucker]

@mourogers, have you just activated today (or very recently)?

I activated a new plan 31 days ago, and when I did, I got two messages back to back straight from PM, saying :

Your new PIN is #*@^

Your new PIN #*6+

This is usual, however strange it may seem.

The second PIN listed was the PIN I entered when activation.

If you just got a random single PIN (which isn't yours) recently, then you have an issue to deal.  Let's not jump the gun.

Thanks z10... fixed 😉

[iliketotalk]

looks like he registered in January

[popping]

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@mourogers wrote:

I just recieved two texts from Public Mobile, each containing a new PIN. I didn't request a new PIN — is someone trying to access my account?

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It is normal if you just activated your account.

The first PIN is a random generated PIN by PM just in case your did not supply a PIN during activation.

The second PIN should be the one you provided during your activation process.

[geopublic]

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@mourogers wrote:

I just recieved two texts from Public Mobile, each containing a new PIN. I didn't request a new PIN — is someone trying to access my account?

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@mourogers  If you have a CC on file dial 611 and fund your account with $1 using your existing PIN if it works then you can ignore those messages because they are probably a phishing scam. If that is the case block that number and report as spam.

[Anonymous]

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@GinYVR wrote:

@mourogersin case it is a phishing scam.. don't click on any of the links in the text either.

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If the text has anything else other than a PIN then it wouldn't be real. So yes that's a good way of differentiating.

[GinYVR]

@mourogersin case it is a phishing scam.. don't click on any of the links in the text either.

[Triguy]

Send a private message to a moderator click this link and describe your issue.

Community Moderators are available from Monday-Friday 8 am(Eastern) to 12 am(Eastern) and Saturday, and Sunday from 8 am(Eastern) to 10 pm(Eastern)

[mourogers]

Thanks — how do I reach the mods?

[RossN]

yea sounds odd change password right now and contact moderators

[Anonymous]

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@mourogers wrote:

I just recieved two texts from Public Mobile, each containing a new PIN. I didn't request a new PIN — is someone trying to access my account?

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Is the PIN shown your PIN?

I'd jump on this right now. Change your password for the self-serve anyway. Send a message to the mods.

Call your number from another phone see what happens. Call that phone from your phone see what happens.

[GinYVR]

@mourogersYeppers!