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Signed up, Credit card charged, can't log in to account

AngeloM
Great Neighbour / Super Voisin

Hi

 

I just signed up and picked a plan, i was charged, and now the website doesn't recognize my email and i am unable to sign in or change my password.

 

Does it take time to set up? Seems like something went wrong.

Please help.

1 REPLY 1

SD08
Retired Oracle / Oracle Retraité

Looks like you've encountered an activation error.

Click this Moderator_Team link to private message for assistance.
More info on moderators:  http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Modera...

Include your PM SIM card number, e-mail address and phone number.

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